ClinicalReview
DUR · interactions · duplications
Reviews every prescription against patient history, interactions, and formulary — flags risk before dispensing, routes edge cases to the pharmacist.
Production
The Agent Crew
15 agents. 5 categories.
15 agents. 5 categories.
One operating fabric for your pharmacy.
Every agent is production-grade, auditable, pharmacist-reviewed where it matters, and ships with a KPI scorecard and an SLA. Pick what you need. We'll build what's missing. You own the IP.
01 / Clinical & Patient Care
Agents that protect patient outcomes.
The front line. These agents stand shoulder-to-shoulder with your pharmacist — catching risk before dispensing, keeping chronic patients on therapy, and making every patient conversation timely, bilingual, and informed.
PatientCommsAgent
refills · counselling · AR/EN
Your full patient communication engine. Bilingual refill reminders, adherence nudges, post-visit counselling follow-ups, NPS surveys — escalates to a pharmacist the moment a human is needed.
ProductionAdherenceAgent
chronic care · therapy tracking
Scores adherence on chronic patients, predicts drop-off, and coordinates with PatientCommsAgent for outreach or your pharmacist for intervention.
Production
02 / Revenue & Payer
Agents that collect every dirham you've earned.
Pharmacy margin doesn't die in one place — it leaks in a hundred. These agents seal the leaks, reconcile with payers, and hand you the evidence to renegotiate contracts from a position of strength.
ClaimsBot
denials · resubmission · chasing
Auto-triages rejections, drafts resubmissions, chases payers on a schedule — recovers rejected claim revenue you'd otherwise write off.
ProductionPricingAgent
PBM · margin · contract recon
Reconciles actual reimbursements against PBM contracts, surfaces pricing drift, arms you for the next negotiation with evidence, not intuition.
ProductionInsuranceAgent
eligibility · pre-auth · routing
Checks eligibility and pre-auth in real time, routes to the right payer workflow, eliminates the verification queue that kills Saturday throughput.
ProductionReconAgent
cash · bank · GL match
Daily cash and bank reconciliation across branches. Flags variances. Hands a clean GL to your finance lead before their first coffee.
Production
03 / Quality & Compliance
Agents that keep you audit-ready — always.
JCI, CBAHI, DHA, DoH, ISO. Accreditation is a state, not an event. These agents keep evidence flowing, SOPs current, and your audit file always-on.
QualityAgent
SOPs · evidence · audit trail
Generates and maintains SOPs, binds evidence to accreditation standards chapter by chapter, keeps your audit file always-on — so a surprise survey is a non-event.
ProductionSOPAgent
drafting · translation · versioning
Drafts and maintains SOPs in EN/AR, keeps them mapped to standards, versions every change, and retires stale procedures before they trip an auditor.
Production
04 / Retail & Sales Growth
Agents that grow the top line.
Most pharmacy groups treat retail and B2B sales as side quests. We treat them as a revenue engine. These two agents turn every aisle and every corporate conversation into a growth lever — measured, not guessed.
SalesAgent
B2B pipeline · outreach · CRM
Turns your pharmacy into a sales operation. Qualifies corporate accounts, insurance partners, clinic referrals, and hospital tie-ups. Drafts outreach in your voice. Keeps the CRM honest. Briefs your BD lead every morning with the 5 deals that matter today.
ProductionOTCRetailAgent
OTC · planogram · basket uplift
Runs your retail floor like a merchandiser-scientist. Optimises OTC planogram per branch, recommends cross-sell bundles at POS, detects seasonal demand (flu, back-to-school, Ramadan, Hajj) before your competitors do, and pushes category promotions automatically.
Production
05 / Operations Backbone
Agents that keep the building running.
The unglamorous work that, if it stops, everything stops. Inventory, procurement, scheduling, reporting — these four agents make the back office so quiet that your leaders can finally think strategically again.
InventoryAgent
stock · expiry
Predicts demand, flags slow movers and short-expiry risk, proposes daily action.
ProductionProcurementAgent
RFQ · PO drafting
Runs RFQs across your distributor mix, applies rebate logic, drafts the PO for human approval.
ProductionRosterAgent
scheduling · coverage
Optimises pharmacist rosters to demand, handles leave and coverage, suggests cost-efficient swaps.
ProductionInsightsAgent
KPI cockpit · narratives
Builds your daily / weekly / monthly report. Explains why numbers moved — not just what moved.
Production
Custom agents
Don't see yours? Most of what we build is custom.
We scope, build, and deploy a new agent in 4–8 weeks. You own the IP. We stay embedded until it's running in production against your KPI.
Scope in 2 weeks
Acceptance criteria, data map, KPI, human-in-the-loop design. Fixed scope, fixed fee.
Build in 4–8 weeks
Sprint-based. Weekly demos. You see it running, not just presented.
Operate together
We run the agent with your team until they own it. Then we step back.
How our agents work
Four design principles we never bend.
Human-in-the-loop by default
Every agent exposes a review lane for the cases where judgement matters. The pharmacist stays in control of the clinical decision; the agent removes the toil around it.
Every action is auditable
Timestamped, attributed, reversible. You can answer "why did this happen?" at any point — to your quality lead, your board, or the regulator.
Region-first data handling
On-prem or in-region deployment. PHI never leaves your control without explicit policy. Compliant with HIPAA, DHA, DoH, and CBAHI data standards.
Works with the stack you have
Our agents plug into legacy PMS, mixed-vendor setups, and even paper SOPs. We meet you where you are, then modernise only where ROI is real.
Pick the agents. We'll handle the rest.
Start with a 60-minute diagnostic. We'll map which 3 agents pay back first for your specific pharmacy group — and show you the ROI math before you sign anything.